Category: Virtual Assistants

You can put in all the work for a great product or service and builda top brand, but outstanding customer support will always be the factor that takes your small business to the next level. It is especially important to have your customer support management on lock from the start-up stages of your business. This […]

Your online presence is crucial for your business to thrive and flourish. It’s known that potential customers use social media to gauge a company’s reliability and trustworthiness. In other words, having social media channels where your brand can be seen and engaged by millions of global users is vital. As a small-medium business owner, you […]

While a massive achievement on its own, starting a small business is the easy part. Keeping the momentum going is the hard part, and your sales strategy will play a significant role in this. You could have the best product or service on the market, but increased sales will always be that constant goal, no […]

Running a small business can often feel like you’re in constant high-productivity mode. There is continually something you need to do, and even in your downtime, you find your mind racing toward that never-ending to-do list. Can you relate? The truth is, while it may feel like that constant ‘busyness’ feels like work, most of […]

Few things are more exciting and scary in equal measure than starting a new small business. You’ve got your idea, your product, and all the energy and optimism that comes with fresh starts. But when it comes to this entrepreneurship life, the to-do list is always in motion. One vital item on that to-do list […]

For small businesses, the endless list of things to do never seems to get any shorter. Growing the business into a healthy and profitable enterprise can sometimes feel like an impossible dream. Business operations such as marketing, logistics, customer services, product and service management, and finance are some pieces of the puzzle. Eventually, it can […]

You’ve got your brand identity figured out, the website looks excellent with interactive features in place, and your team, or you, if you’re solo, are raring to go. As a small business, you may think that a CRM (Customer Relationship Management) or sales software is suited for large enterprises and, as such, is a luxury […]

The General Data Protection Regulation (GDPR) is a law that regulates how data for European Union (EU) citizens is gained, processed, used and stored. So, what does this mean for start-ups? As with all things legal, remember to research and garner advice from a certified GDPR practitioner if you have any concerns about how GDPR […]

When it comes to Human Resource matters, an organised and efficient approach is vital. Include a robust system to help you keep informed, with quality processes in place to ensure you’re on top of your HR game. Human Resources has seen its evolution over the years. The landscape has shifted; we are entering the Generation […]

It’s one thing to design and build a website for your products, but it’s another thing to actually ensure you make any sales. The World Wide Web is so vast, it’s all too easy for any entity or business to get lost in the clutter. Below we share some tips to increase your chances of […]